Frequently asked questions about our private taxi service
Everything you need to know before booking a transfer with HMD Transport. Can't find your answer? Call or message us on WhatsApp at + 33 6 02 07 10 25, 24/7.
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What is a VTC?
VTC stands for "voiture de transport avec chauffeur": the French term for a private hire car with a professional driver, booked in advance. HMD Transport provides VTC and taxi transfers.
Is it a shared shuttle?
No. Every transfer is private: the vehicle is reserved for you and goes directly to your destination, with no other passengers and no stops.
How much is Paris to Disneyland Paris?
A fixed €75 for the whole vehicle, in either direction, day or night.
How much from CDG or Orly airport to Disneyland Paris?
From €84 to €101 from Charles de Gaulle and from €106 to €111 from Orly, depending on your Disney hotel.
How do I book?
Through the form on this website, by phone or on WhatsApp. The price is shown before you book and we confirm within 15 minutes.
Is the price per person?
No, it is per vehicle, whatever the number of passengers within the seats available.
How can I pay?
Card payment is accepted.
Can I cancel?
Yes, free of charge up to one hour before pick-up.
Do you provide child seats?
Yes, baby seats and boosters are fitted free of charge on request.
How many passengers and bags?
Up to 3 passengers and 3 suitcases in a saloon, up to 7 passengers with luggage in the premium van.
What if my flight or train is late?
We track it and adjust the pick-up time. Waiting caused by a delay is free.
Are you available at night?
Yes, 24 hours a day, 7 days a week, including very early flights before public transport starts.
Do you operate on public holidays?
Yes. The service runs 24/7, including weekends and French public holidays (New Year's Day, Christmas, 14 July…). Booking works the same way, ideally in advance, and the price shown by the booking form applies, with no holiday supplement.
Do you serve every Disneyland Paris hotel?
Yes, all Disney hotels and the partner hotels of Val d'Europe and Magny-le-Hongre, with pick-up at the main entrance.
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