Our drivers: licensed professionals, available 24/7
At HMD Transport, you are always driven by a professional driver — never by a private individual. Here is who drives you, what we commit to, and how your journey works from booking to drop-off.
Book your ride
Confirmed price and reply within 15 minutes.
Licensed professionals
Our drivers hold the French professional taxi card and are registered as VTC operators (VTC: "voiture de transport avec chauffeur", a private hire car with driver). These are the official authorisations required in France to carry passengers for payment.
Experience
Our drivers have over 10 years' experience in passenger transport.
Insurance and vehicles
Our vehicles are recent, maintained and insured for passenger transport. Child seats (baby seat or booster) are provided free of charge on request.
Our standards
- Punctuality: your driver arrives five minutes before the agreed time.
- Smooth, safe driving that respects the highway code.
- Clean, air-conditioned vehicle; water and phone chargers on board.
- Help with your luggage at pick-up and drop-off.
- Child seats fitted before you arrive.
How to identify your driver
- Your booking confirmation gives the driver's contact details (phone and WhatsApp).
- At the airport or station, your driver holds a sign with the name given in your booking.
- If in doubt, call your driver: they will confirm your name, pick-up place and destination.
Availability
We operate 24 hours a day, 7 days a week, including weekends and public holidays. Booking in advance is recommended, especially for early flights and during school holidays; last-minute requests are handled depending on availability — call or message us.
Before, during and after your journey
| When | What happens |
|---|---|
| When you book | Online, by phone or WhatsApp; price shown before you confirm |
| Within 15 minutes | Confirmation of your pick-up, with the driver's contact details |
| Before pick-up | Your flight or train is tracked; the pick-up adjusts if it is late |
| At pick-up | Driver five minutes early, name sign at airports and stations, help with luggage |
| On the way | Direct door-to-door journey, no stops; water, chargers and Wi-Fi on board |
| On arrival | Drop-off at the door of your hotel or address, help with luggage |
| After the journey | Book your return trip with the same driver, and leave us a review |
Frequently asked questions
Are your drivers licensed?
Yes. They hold the French professional taxi card and are registered as VTC operators.
How will I recognise my driver?
By the sign with your name at airports and stations, and through the contact details sent with your confirmation.
Do you work at night and on public holidays?
Yes, 24/7, every day of the year.
More practical information
Our main transfers
Book your driver
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